The Western European restaurant industry, including quick-service restaurants, is undergoing a significant transformation. From inflationary pressures to shifting consumer preferences and increasingly stringent local regulations, operators face unprecedented challenges. Fine-tuning pricing strategies is now crucial to protect profit margins while catering to the local country market specificities.
The COVID-19 pandemic accelerated pre-existing trends in the sector. Digitalization and the surge in demand for home delivery became lifelines during lockdowns. However, this shift comes with substantial costs. Delivery platforms charge commissions ranging from 15% to 30%, forcing many restaurants to pass on a portion of these costs to consumers. Additionally, delivery fees, typically between €3 and €5 per order, make delivered meals significantly more expensive than dine-in options. Companies like Uber Eats and Deliveroo have introduced subscription passes to mitigate delivery fees, but the model remains a premium offering.
This shift in consumption patterns also impacts perceived value. As prices climb, some consumers may reduce their delivery frequency or seek budget-friendly alternatives, such as home-cooked meals or special promotions. Meanwhile, digital tools like self-ordering kiosks, loyalty programs, and reservation apps are becoming pivotal to the customer experience. According to a recent survey, over 60% of consumers now prefer digital ordering solutions, offering restaurateurs opportunities for dynamic pricing and targeted promotions.
Food inflation reached record highs, peaking at roughly 15% in 2022 before easing to 12% in 2023, according to the European Central Bank. Price increases varied by country but remained significant.
Under these pressures, restaurant prices have seen dramatic increases, among the most significant in the past 50 years, comparable to those recorded during the oil shocks of the 1970s and 1980s.
Between 2021 and 2023, restaurant prices rose by 10-11% in France, Germany, and the UK; by 8-9% in the Netherlands and Spain; and by around 7% in Sweden, as per Eurostat data. While substantial, these increases were generally lower than overall food inflation, highlighting restaurateurs’ efforts to maintain price accessibility despite rising costs.
Looking ahead to 2025, pricing strategies will need to adapt to the distinct economic and cultural landscapes of each market. Here’s a country-by-country breakdown:
To stay competitive amid evolving market conditions, restaurateurs should focus on four key priorities:
The European restaurant market in 2025 demands localized, data-driven pricing strategies to stay ahead. This is a pivotal time for the industry to rethink its business models and sustain competitiveness.
If you’re ready to anticipate these shifts and enhance your pricing performance, our team is here to help craft bespoke strategies for 2025 and beyond.