Case Studies

Higher Education Provider- Pricing Strategy

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Challenge:

  • New regulation to be introduced requires providers to meet benchmarks for student outcomes
  • Initial internal analysis indicated the organisation was below the thresholds which could result in severe penalties
  • Organisation had limited understanding of drivers behind driven by poor data collection, infrastructure and quality
  • Poor governance to tackle retention challenges

Outcomes:

  • Reducing student dropouts is estimated to improve annual revenue (£100m) by 1-2%
  • Improved operations through enhanced communications, student materials and clear governance
  • Initiatives to improve security against the new regulation penalties
  • Enhanced student experience, which was a dropout driver, and improves reputation of the institution

 

Case Studies

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